God help us all.
I'm looking at a shitload of text, trying to snip what isn't needed before it gets published. While doing so I'm trying to avoid the egos of two different people. People that have criticised each other's professional attitude regarding copy-editing but apparently have difficulty when another person steps in to do yet another pass.
In the immortal words of Steve Krug
words. Now if only I can get them to understand this. <sigh />